5 Best Employee Feedback Software for Actionable Insights and Happier Teams in 2025

If you’re reading this, chances are you’re looking for a better way to handle employee feedback.

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Having spoken with countless HR managers and People Ops professionals, one thing is clear: the manual effort of collecting, analyzing, and acting on employee feedback is overwhelming—and it’s taking away from the strategic work that truly drives value.

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You know how important employee feedback is for building a great workplace and keeping your team engaged—but with so many tools out there, finding the right one isn’t exactly straightforward.

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You need more than just surveys; you need a solution that turns feedback into real, actionable results.

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The best employee feedback tools are designed to address the unique challenges of your organization, culture, and business goals.

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Here’s what to look for:

• Anonymous feedback to encourage honest responses.
• Customizable surveys tailored to your organization’s needs.
• Advanced analytics to uncover deeper insights.
• Actionable recommendations to drive meaningful change

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Without further ado - let’s review the most qualified employee feedback software tools.

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‍Engagesoft is our solution. While we’re proud of the platform we’ve built, our goal here is to provide you with the information you need to make an informed decision. Whether you choose Engagesoft or another solution, we want to ensure you find the right fit for your organization. Ready to learn more? Explore Engagesoft or book a demo to see it in action.

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If you’re short on time, here’s the shortlist:

1. Engagesoft – Best for predicting retention risks and turning feedback into actionable, data-driven strategies.
2. Culture Amp – Best for companies prioritizing diversity, equity, and inclusion (DEI) alongside employee engagement.
3. Lattice – Best for performance management and goal-setting with feedback as a complementary feature.
4. 15Five – Best for continuous feedback and weekly check-ins to improve communication and productivity.
5. Qualtrics XM – Best for large organizations needing advanced, multi-channel feedback collection and AI-powered insights.

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5 Best Employee Feedback Software in 2025

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1. Engagesoft

Best for predicting retention risks and turning feedback into actionable, data-driven strategies.

Engagesoft isn’t just another survey tool—it’s built to help organizations truly listen to employees, uncover insights, and take meaningful action.

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Instead of drowning in raw survey data, you get clear, science-backed recommendations to improve workplace engagement and retention.

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Key features: 

• Multi-language support
• Ready-to-use, science-backed pulse surveys
• AI-driven action planning
• Performance management surveys
• Employee experience surveys
• Heatmaps, Org Charts, and Impact Analysis
• Advanced Analytics and Diagnostics

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#1 Gain actionable insights into your workplace with science-backed surveys

Most feedback tools stop at collecting survey responses. Engagesoft takes it further by helping you analyze results and turn them into measurable improvement recommendations.

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Plus, you have the flexibility to make feedback anonymous, creating a space where employees can share openly, leading to better and more accurate insights.

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With Engagesoft, you can measure employee engagement across key areas like job satisfaction, recognition, feedback, manager relationships, and more. 

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The platform allows you to combine annual surveys with a series of pulse surveys, that way, you get a clearer picture of how trends evolve throughout the year—rather than relying solely on yearly snapshots.

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With pre-built survey templates based on proven engagement models and your organization’s unique needs, you can quickly gather feedback to:

• Understand how connected employees feel to their work and team.
• Identify skills and growth opportunities your team values most.
• Track engagement in real-time and predict retention risks.
• Pinpoint problem areas with heatmaps and impact analysis.
• Turn feedback into action with AI-driven recommendations.

Whether you want to conduct annual, quarterly, or pulse surveys to track engagement - the platform will help you identify weak areas (e.g. low recognition or poor manager relationships) and create targeted action plans, allowing you to use first-hand data to drive meaningful changes in the workplace.

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Engagesoft’s AI analyzes survey data to provide actionable recommendations and helps you create customized action plans.

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Once you’ve sent out the survey and collected your result, Engagesoft will automatically suggest specific actions based on these results. 

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These action plans allow you to: 

• Get AI-backed action recommendations. Instead of guessing, let Engagesoft suggest the next steps based on real data.
• Assign accountability. Easily delegate follow-up actions across teams and track progress with a simple Kanban-style view.
• Measure the impact of changes. Monitor improvements over time to see if your initiatives are actually making a difference.

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For instance, If surveys indicate low recognition scores, Engagesoft might recommend implementing a structured peer recognition program. HR can assign ownership to managers, track adoption, and measure engagement improvements over time.

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#2 Understand employee sentiment and predict retention risks.

Surveys alone can’t tell you why employees stay or leave. Engagesoft goes deeper, using advanced analytics to track sentiment trends and predict retention risks before they escalate.

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With real-time insights, you can pinpoint issues like burnout, disengagement, or management gaps—and take targeted action to keep your team intact and motivated.

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Here’s how it works:

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a. See what matters most to your team

Engagesoft gives you a clear, visual snapshot of what your employees care about. With color-coded heatmaps and real-time analytics, you can track how sentiment changes over time.

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This allows you to track quickly identify trends and problem areas within different teams and departments. 

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Plus, The org chart makes it easy to pinpoint disengaged teams and understand why—whether it’s poor management, heavy workloads, or lack of recognition— so you can address the root cause.

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“The color-coded dashboards and heatmaps help us identify priorities across segments. Now we can focus our efforts precisely based on survey findings rather than assumptions.”

– Rita Salsaa, Corporate HR Leader

Optimiza

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b. Spot trends without the headache

Ever felt overwhelmed by hundreds of survey responses? Engagesoft automatically groups similar feedback, so you can quickly see the most pressing issues on your employees’ minds.

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No more sifting through endless comments—just actionable insights at your fingertips.

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c. Anonymous feedback that actually works

We know employees are more honest when they can share feedback anonymously.

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Engagesoft lets them do just that, so you can dig deeper into their concerns without fear of bias or reprisal. It’s about creating a safe space for honest conversations. 

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This process allows you to: 

• Collect anonymous performance reviews from peers, managers, and subordinates.
• Gather genuine feedback on workplace culture, leadership, and job satisfaction.

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d. Predict risks before they escalate

The platform’s AI-powered sentiment analysis goes beyond the numbers.

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It analyzes the emotional tone of open-ended comments, uncovering hidden trends like burnout risks, dissatisfaction, or workplace issues that could lead to turnover.

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Unlike most generic feedback tools, Engagesoft is about predicting risks and taking action.

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Engagesoft uses advanced analytics to help you understand employee sentiment and track how it changes over time

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By understanding employee sentiment, you can:

✅ Catch subtle signs of discontent early, addressing small issues before they snowball into larger problems.
✅ Protect your team’s well-being by identifying stress and workload concerns.
✅ Understand the root causes of attrition and take targeted action to retain top talent.

✅ Move beyond guesswork and implement initiatives backed by data.

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With Engagesoft, you’re not just listening—you’re building a workplace where employees feel heard, valued, and supported. Ready to see how it works? Let’s get started.

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#3 Pinpoint problem areas and track progress over time.

Engagesoft’s heatmaps and org charts allow you to visualize engagement data across teams, departments, and demographics. This makes it easy to identify problem areas and track progress over time.

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 For example, suppose a specific team shows low engagement scores, you can drill down into the data to understand the root cause—whether it’s poor manager relationships, lack of recognition, or other factors.

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The platform also provides impact analysis to help you prioritize actions based on their potential impact on engagement and retention. By focusing on the areas that matter most, you can ensure your efforts are targeted and effective.

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With real-time alerts and diagnostics, Engagesoft helps you stay proactive. You’ll be notified of critical engagement or experience issues as they arise, allowing you to address them before they escalate. 

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This proactive approach not only improves employee satisfaction but also reduces turnover and strengthens your employer brand.

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Pros

• Intuitive interface and quick user adoption
• You can measure employee experience at every critical touchpoint
• AI-driven action planning
• Customizable surveys

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Cons

• Customization may take some time during setup
• Advanced AI tools are still being developed.

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Pricing

Custom pricing tailored to company size and needs.

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Request a demo from Engagesoft to get detailed pricing information.

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2. Culture Amp - Best for companies looking for strong reporting and engagement modules

Best for companies prioritizing diversity, equity, and inclusion (DEI) alongside employee engagement.

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Culture Amp is an employee engagement platform with a comprehensive suite of tools that allows companies to gather feedback through customizable surveys, manage performance, and support employee development.

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How Culture Amp Helps with Employee Feedback

• DEI survey
• Ready-to-use surveys
• Pulse surveys
• Onboarding/offboarding survey
• Performance insights
• Action Plans

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Pros‍

• Powerful tools to track and improve diversity, equity, and inclusion, such as the DEI survey
• Simple design makes it easy for employees and managers to navigate

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Cons

• Pricing can feel steep for smaller organizations since it’s customized based on specific needs.
• The initial setup can be tricky and requires careful planning to get everything running smoothly.

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3. Lattice

Best for performance management and goal-setting with feedback as a complementary feature.

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Lattice is a performance management and employee engagement platform that combines feedback, recognition, goal tracking, and career development into one solution.

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It's a comprehensive platform that covers everything from HRIS and compensation to OKRs and goal-setting.

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Because of this, employee feedback surveys aren’t a main focus—they’re offered as an add-on to the core performance management and goal-setting features.

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How Lattice Helps with Employee Feedback

• Pulse surveys
• Onboarding and exit surveys
• eNPS
• AI analysis

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Pros

• Intuitive and easy to navigate
• Transparent pricing
• Help chat with live support

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Cons

• Employee feedback is not a standalone - only available as an add-on

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4. 15Five

Best for continuous feedback and weekly check-ins to improve communication and productivity.

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15Five is an employee engagement tool designed to facilitate weekly check-ins, feedback loops, and goal tracking to improve communication and performance.

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The platform integrates with HRIS systems. Instead of just measuring performance, 15Five focuses on helping companies take action to enhance productivity and employee satisfaction.

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How 15five Helps with Employee Feedback

• Predictive Impact Model
• Diagnostic Tools
• Actionable Plans
• Manager Enablement
• Customizable Surveys
• Lifecycle Surveys

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Pros

• Supports ongoing feedback loops, and not only annual feedback
• Affordable plans

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Cons

• Users report a steep learning curve to get the most out of the platform
• The weekly feedback forms can feel repetitive, making it easy to forget to complete them.

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5. Qualtrics XM for Employee Experience

Best for large organizations needing advanced, multi-channel feedback collection and AI-powered insights.

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Qualtrics XM captures employee feedback from multiple sources, including surveys and social channels. Its Manager Assist workspace offers personalized insights and interactive idea boards for action planning.

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Lifecycle surveys target key touchpoints, like onboarding and promotions, for tailored actions. While its range of features may overwhelm new users, many find it user-friendly once familiar with the platform.

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How Qualtrics XM for Employee Experience Helps with Employee Feedback

• Feedback Collection
• AI-Powered Insights
• Manager Assist Dashboard
• Action Plans
• Continuous Monitoring

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Pros

• Strong data analytics and reporting tools
• Highly customizable survey options
• User-friendly for respondents

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Cons

• Complexity may require training for new users
• Users report difficulties getting in touch with the customer support team
• Well-suited for large-scale employee feedback, but it may be more than smaller organizations need

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Employee Feedback Software - FAQs

Got questions about employee feedback software? We’ve got you covered! Here are some common queries and their answers to help you better understand how this tool can benefit your organization.

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What makes employee feedback software so valuable?

Employee feedback software is a game-changer for workplaces. It creates a clear, organized way for employees to share their thoughts, which boosts communication and makes team members feel heard and appreciated.

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Beyond improving engagement, the software helps pinpoint areas where your organization can grow, leading to smarter decisions and a healthier workplace culture. 

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It also tracks employee satisfaction trends over time, so you can spot potential issues early and address them proactively. 

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Ultimately, it encourages a culture of openness, growth, and continuous improvement.

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Can this software work with our current HR systems?

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Absolutely! Most employee feedback tools are designed to integrate smoothly with existing HR systems. This integration allows data to flow effortlessly between platforms, cutting down on manual work and improving accuracy.

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By connecting with your HR software, feedback tools can automatically access employee details, making it easier to send targeted surveys and analyze results based on factors like department, role, or tenure. 

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Plus, integrating feedback data with HR systems helps tie employee insights into broader performance management and development strategies, creating a more cohesive approach to engagement.

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How frequently should we ask employees for feedback?

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The ideal feedback frequency depends on your goals and the type of insights you’re looking for. For ongoing sentiment tracking, shorter pulse surveys (monthly or quarterly) work well. These quick check-ins keep a finger on the pulse of employee morale without being too intrusive.

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For deeper dives into engagement and satisfaction, consider annual or bi-annual surveys. And don’t forget event-specific feedback—like after a training session or a big project—to capture timely, actionable insights. 

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The key is finding the right balance so you gather meaningful data without overwhelming your team.

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What tips can help us launch a successful feedback program?

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Launching a feedback program that truly makes an impact starts with a clear plan. Begin by defining your goals and explaining the program’s purpose to employees—transparency builds trust.

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To encourage honest input, ensure responses are anonymous. Use a mix of question types (like ratings and open-ended questions) to capture both numbers and nuanced insights. Once you’ve collected feedback, analyze it thoroughly and share the results with your team. Show them how their input is driving real changes.

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Most importantly, act on the feedback. Implement improvements based on what you learn, and keep refining the program over time. A successful feedback program is all about creating a cycle of listening, learning, and growing together.

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Still have questions? Feel free to reach out—we’re here to help you build a workplace where everyone’s voice matters!

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