Engagement Surveys: A Short Guide

A number of employees in your organization may seem content and enjoy being in the office, but are they truly engaged? We identify engaged employees as motivated individuals who care about their work and strive to help their organization reach its goals. But, how would you know if your employees are engaged or not (and to which degree)?

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87% of employees worldwide are not engaged at work, and companies with highly engaged work forces outperform their peers by 147% in earnings per share. (Analytics and Tools to Transform Your Workplace, Gallup)

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Conducting a survey is the easiest, most straightforward way in which organizations measure employee engagement. Tracking employee engagement is vital to organizations and provides benefits such as: 

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• Identifying your organization’s weaknesses and strengths 

• Giving your employees a voice 

• Building and strengthening the organization’s culture 

• Benchmarking your data against an industry or country 

• Holding leadership accountable 

You sent out a company-wide survey to measure employee engagement and just got all the results in - first step: check. 

Now, how do you analyze the data?

1. ‍‍‍Follow an engagement model 

Using a standardized engagement model is extremely helpful when you’re looking to collect, review and analyze employee engagement data. Engagesoft models employee engagement according to a comprehensive framework designed to allow HR professionals uncover insights that will lead to action.

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To give you an overview of our model and how it works, our employee engagement model consists of three main engagement categories; Job Engagement, Organizational Engagement, and Being Valued. Each category consists of four to five engagement drivers, and each driver consists of two to seven sub drivers; which are all provenly linked to affect engagement levels within an organization and focusing on improving these elements will ultimately boost the organization as a whole.

2. Use an online platform

Surveys can be difficult to read, analyze and understand and you may end up overwhelmed with no starting point. However, when analyzing data using a platform like Engagesoft and the features we offer on our platform, you’ll be able to filter through results and view the data from various aspects with ease.

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Our features include: 

• Heat map analysis 

• Organizational chart analysis 

• Employee exit analysis 

• Employee life cycle analysis 

• Response rate manager 

• Diagnostics and alerts 

• Comments analysis

You’ll want to identify recurring themes and having features like the heat map analysis makes it easier for anyone to understand where the organization's weaknesses and strengths lie at a glance.

3. Examine cross sections

Ensuring you filter your survey by specific characteristics will give you an opportunity to dive deeper into how your organization is doing and will give you a more detailed understanding of action plans. The characteristics used to filter data could be related to:

• Age 

• Gender 

• Ethnicity 

• Department 

• Job level 

• Length of service 

From this, you may find that employees at managerial levels are more engaged than new joiners which could result in an action plan involving a more hands-on onboarding process.

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   4. Review benchmarks

You can look at benchmarks from an industry perspective or from a country-wide perspective, either way, considering industry benchmarks for a sense of what the average is and where your organization stands is extremely helpful. For example: your scores in the “team relationships” or “wellbeing” category could be low but maybe these scores are actually better than the industry average? This added frame of reference will help you understand your data better and help you prioritize action plans for the year ahead.

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✨ Keep an eye out for Engagesofts engagement benchmarks dropping on our platform soon! 

Ready to see how your organization measures up on employee engagement?

Maybe you want an in-depth understanding of our features and how they can help make your life easier? 

Book a demo today: https://bit.ly/3CDiEb5