Customer Experience

Exceptional
Support at Every Step

From first contact to ongoing partnerships, we're committed to making your experience with Engagesoft simple, seamless, and successful.

Languages Supported

99%

Platform Uptime

15+

Integrations Available

HR's Support System
for What Matters

Consultative Onboarding

Our specialists will configure the platform to meet your priorities and needs.

They will seamlessly import your employee data and ensure you're set up for maximum impact starting on day one.

Ongoing Guidance

Each client is assigned an Engagesoft partner to provide continuous guidance.

From optimizing your surveys to analyzing results to identifying targeted actions, we're here to help you get the most value.

Proactive Check-ins

We conduct regular business reviews, update calls, trainings, and office hours.

Our team proactively reaches out with new features, relevant resources, and best practices tailored to you.

Multilingual Support

Our award-winning customer care team provides support in Arabic and English to meet your global needs.

All platform content and notifications can be localized as well.

Benchmark Your Progress

Our industry benchmarks allow you to compare your organization's engagement and performance against anonymized data from top companies in your region.

Track your progress over time and gain insights on how your engagement levels and culture stack up in your industry.

Browse Our Benchmarks

Comprehensive Resources

Our knowledge base, online academy, and insights library offer an extensive collection of articles, templates, videos, and tools with best practices.

Benchmarking Blue-Collar Employee Engagement in Egypt

As an HR leader, it is imperative that you know how your employees feel about their work across all job roles and job levels. Understanding the engagement levels of your entire workforce will help you increase the happiness and retention of your best employees, improve productivity and increase profits. Unfortunately, blue-collar employees are scoring lower engagement levels in Egypt when compared to white-collar employees according to the recent employee engagement survey by Engagesoft.

How Employee Engagement Compares in Small and Large Enterprises

Employees in Saudi Arabia’ SMEs engage with their work less than their counterparts in Enterprises do, according to the recent employee engagement survey by Engagesoft. The survey compared employee engagement in Saudi Arabia across more than 30 engagement drivers and among several employee groups.

The Wellbeing Wake-Up Call: Improving Quality of Life Across Saudi Workforces

The recent employee engagement survey by Engagesoft has provided valuable insight about how employees in Saudi Arabia feel about their organizations' consideration of their wellbeing. The key finding shows that in general, employees in Saudi Arabia have scored their organization’s attention to their wellbeing a 6.5 on a scale of 1-10 (1 being extremely dissatisfied and 10 extremely satisfied); this is the lowest driver score across all the engagement pillars.

HR's Support Systemfor What Matters