Chart Every Step of the Employee Experience
Understanding your people's needs across the entire employment lifecycle is key to building a high-performing and engaged workforce.
8X
Higher retention rate among employees reporting a positive work experience
>40%
Employees with a positive experience surpassing expectations in their work
>10
Touchpoints assessed in employee journey
What’s the
Employee Journey?
The employee journey is every interaction and experience an employee has with your organization throughout the employment lifecycle. It encompasses key touchpoints from initial brand exposure to eventually leaving the company.
Mapping major events from attraction to exit is crucial for identifying moments that shape engagement, productivity, and retention over time.
Key Employee Experience Touchpoints
Understanding pain points across key touchpoints enables targeted improvements at the moments that matter most.
Major stages that shape the employee journey include:
Early brand interactions during talent attraction and the interview process contribute to candidate perceptions.
Surveying candidates on employer brand clarity, application ease, and interview experience spotlights areas for better first impressions.
The onboarding journey, spanning from the first week through 90 days, influences new hires' ability to integrate, build connections, and deliver results quickly.
Gather feedback on manager relationships, role clarity, and ramp-up enablement.
Ongoing interactions with leaders, teammates, and workflows within day-to-day responsibilities greatly sway engagement over time.
Regular pulse surveys assess job satisfaction, work relationships, resources, and workload fit.
Access to training, mentorship, internal mobility opportunities, and clear career progression contributes to retention and advancement enablement.
Understand perceived gaps in skills building, guidance, and promotion pathways.
Gaining insights from talent that elects to leave allows reversing misperceptions and improving existing practices to boost retention.
Exit interviews and stay interviews capture turnover drivers and retention needs.
Enterprises Across the Middle East Trust Engagesoft
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See measurable gains in performance, retention, and engagement at leading organizations achieved through our solutions.
Motivate your
workforce like
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When Eastnets needed to improve engagement across its retail locations, it turned to our customized employee listening platform.
Surveying over 5,000 associates paved the way for targeted interventions that boosted satisfaction scores by 18% and motivation by 22% storewide.
When Syara needed to improve engagement across its retail locations, it turned to our customized employee listening platform.
Surveying over 5,000 associates paved the way for targeted interventions that boosted satisfaction scores by 18% and motivation by 22% storewide.
When Ibnsina Pharma needed to improve engagement across its retail locations, it turned to our customized employee listening platform.
Surveying over 5,000 associates paved the way for targeted interventions that boosted satisfaction scores by 18% and motivation by 22% storewide.
Egypt Employee
Engagement
Benchmark Report
Uncover fascinating revelations about the drivers of employee engagement across Egyptian industries, job roles and demographic segments.
This benchmark study exposes key engagement levels, top influencing factors, and which employee groups demonstrate the highest engagement based on a comprehensive analysis.
Saudi Arabia
Employee Engagement
Benchmark Report
Get valuable insights into what drives workforce engagement across Saudi industries, roles and demographics.
This benchmark report reveals key engagement levels, top drivers, and areas for improvement based on a comprehensive study of Saudi employees.
What People Leaders Are Saying
Suzan Abdeen
Head of HR
Eastnets
Comprehensive Resources
Our knowledge base, online academy, and insights library offer an extensive collection of articles, templates, videos, and tools with best practices.
The Secret to Team Motivation in the Modern Workplace? Coaching.
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How an Employee Value Proposition (EVP) Can Help Make Your Life Easier
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